FAQs
I haven’t received any migration emails. What should I do?
To ensure you receive all important migration updates, please add [email protected] and [email protected] to your allow list in your email settings. Adding these addresses ensures our messages aren’t blocked or sent to your spam/junk folder.
If you’ve already added the addresses and still aren’t receiving emails, please check your spam folder and contact your IT team to confirm that emails from our domain are not being filtered.
Where can I give feedback on Expana platform?
We’d love to hear from you! Feel free to email your Client Success Executive or Account Manager with your thoughts or recommendations on Expana and they will pass them onto our Product Development Team. You can also submit feedback through the Support Form: https://www.expanamarkets.com/contact/contact-support/.
I’m having issues getting into Expana, who should I contact?
The Client Success Team is ready to assist you. You can contact us anytime via this support form: https://www.expanamarkets.com/contact/contact-support/.
When will my access to the Urner Barry platform be discontinued?
COMTELL will soon be discontinued for all users, following a personalized timeline based on your transition date—typically within a month. You’ll receive notifications within COMTELL and by email before your access ends. For updates, questions, or feedback, please stay in touch with your Expana account team.
Why is Urner Barry’s platform being retired?
We’ll be retiring the COMTELL platform to give you access to a more powerful experience with Expana. Built from the ground up, Expana combines the best of our legacy platforms – Urner Barry, Mintec and Feedinfo – into one unified solution. It delivers broader data coverage, smarter features and advanced tools that simply weren’t possible on the older platforms. You will be given a few weeks notice before we turn off the Urner Barry platform.
How frequently is chilli price data updated?
Price data is typically updated weekly, with ongoing commentary and analysis during major harvest and export periods.
Can I use Expana data to model costs for products containing chillies?
Yes. Our data supports cost modelling for seasoning mixes, chilli sauces, frozen meals, and spice-forward ready-to-eat products.
What are chillies used for in manufacturing?
They’re used in spice blends, sauces, seasonings, hot sauces, ready meals, and marinades. They’re also used in non-food applications like traditional remedies and some cosmetic products.
What product types and variations are included in Expana’s chilli coverage?
We track whole chillies (by origin and variety), crushed variants including powder and flakes, and some related capsicum-based products where relevant to cost modelling and procurement.
What factors most impact chilli prices?
Prices are influenced by climate conditions during harvest, pest infestations, post-harvest drying quality, logistics bottlenecks, and food safety standards such as pesticide residue levels.
What are the key growing and exporting countries for chillies?
India is the dominant producer and exporter, followed by China and Mexico. Indian regions like Andhra Pradesh and Telangana lead domestic production, with key export markets in Asia, Europe, and the Middle East.
What does the chilli market price today reflect?
It reflects export pricing from major producing countries like India and China, as well as transport costs, currency fluctuations, and supply-demand shifts across global trade lanes.
How often is cardamom pricing updated?
Cardamom benchmarks are updated on a regular basis—monthly for most series. Editorial commentary is provided to explain price movements and seasonal trends.
Can Expana help with cost modelling for cardamom-based products?
Yes. Our platform supports cost modelling for products such as spiced snacks, herbal teas, baked goods, and blended spice mixes. Get more information about cost modelling features.
What is cardamom commonly processed into?
Cardamom is widely used in baked goods, sweets, curries, flavoured teas and coffees. In Middle Eastern markets, it is also used in spiced rice and desserts. Some varieties are processed into powder or essential oils.
Does Expana track different cardamom grades and product types?
Yes. We cover multiple grades including Bold, Super Bold, and Split pods. Our data includes both whole pods and seeds used in food and non-food applications such as traditional medicine.
What factors most influence cardamom prices?
Key factors include rainfall levels, fungal disease outbreaks, pest issues, availability of labour, and drying methods. Market prices are also sensitive to currency fluctuations, regional political stability, and demand surges during religious or cultural holidays.
Which countries are included in Expana’s cardamom pricing data?
We provide benchmark data for cardamom sourced from Guatemala and India—together responsible for nearly 65% of global production. Pricing includes CIF Europe, ex-warehouse US, and FOB export levels.
What does the cardamom price today reflect?
Cardamom prices reflect a combination of farmgate costs, harvesting frequency, weather impacts, export volumes, and demand from key markets like the Middle East.
Does Expana offer lobster market forecasts?
Absolutely. Our forecasts incorporate trade data, macro trends, landing volumes, and pricing momentum. Learn more about our forecasting features.
How often are lobster prices updated?
Prices are refreshed weekly, with editorial insight for any major shifts, regulatory news, or logistical developments.
Can Expana help me forecast lobster costs and model COGS?
Yes. We support cost modelling for lobster-forward dishes like lobster rolls. See our Cost Model tools to track ingredient and input costs over time.
What factors influence lobster prices the most?
Key factors include:
- Landings and harvest cycles
- Ocean temperatures and weather
- Trade policy and tariffs
- Freight and air cargo costs
- Inventories and demand peaks (e.g. holidays, tourism)
- Regulatory updates and sustainability standards
How are lobsters typically consumed or processed?
Lobsters are generally sold and consumed in cooked form—live or as processed tails or meat. Finished products include restaurant dishes, frozen meals, lobster rolls, and premium seafood mixes.